Customer Experience Assistant Position

KEY SELECTION CRITERIA 

The following Key Selection Criteria will be used as a tool to assist in the selection of the most suitable applicant. The Criteria are not listed in any order of priority.

 

The employee will demonstrate the following:

  • Computer and data-entry skills with high level of accuracy

  • Be attentive, alert, respectful and friendly to all customers

  • The ability to problem-solve

  • Excellent communication and people skills

  • High level of emotional intelligence

  • Ability to remain pleasant and courteous at all times even when dealing with difficult people

  • Ability to deal discreetly and tactfully with confidential and sensitive matters

  • Demonstrated commitment to multi-skilling and a willingness to acquire additional knowledge and skills

  • Current Victorian Driver’s Licence

     

    Cemetery and funeral operations experience is not necessary

    REMEMBRANCE PARKS CENTRAL VICTORIA IS AN EQUAL OPPORTUNITY EMPLOYER